Rowland Road Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 6623. We are open and fully operational, but we can no longer see walk-in patients without an appointment. For more information visit:

GDPR (General Data Protection Regulations)

The General Data Protection Regulation (GDPR) is a new law that determines how your personal data is processed and kept safe, and the legal rights that you have in relation to your own data.

For more information please click on the link below for a patient information leaflet. Please also see the video below to help you understand how the General Data Protection Regulation may affect you.

GDPR updated How we use your information

GDPR Practice Privacy Notice

COVID-19 Privacy Policy


Image result for gdpr

General Data Protection Regulations (GDPR)

 Your data, privacy and the Law. How we use your medical records

 How we use your medical records

Important information for patients

  •     This practice handles medical records in-line with laws on data protection and confidentiality.
  •     We share medical records with those who are involved in providing you with care and treatment.
  •     In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.
  •     We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  •     You have the right to be given a copy of your medical record.
  •     You have the right to object to your medical records being shared with  those who provide you with care.
  •     You have the right to object to your information being used for medical research and to plan health services.
  •     You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the practice privacy notice on the website or speak to a member of staff for more information about your rights.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website