Rowland Road Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 6623. We are open and fully operational, but we can no longer see walk-in patients without an appointment. For more information visit:



We operate an appointment system. We try our best to ensure that you see the doctor or nurse at or near to your appointment time. Sometimes there are delays caused by emergencies or by an earlier patient who needed a longer consultation time. Please be on time for your appointment as we cannot guarantee that you will be seen if you are late. 

On Mondays & Fridays we operate a "free" style booking of appointments. We have two extended hour’s sessions on Monday and Fridays from 18:30 to 19:00

You may ask at reception, telephone or fax to book an appointment. You will be offered the next available appointment, normally within 2 or 3 working days. 

Please note that you can register for on-line booking.

When you come to surgery, please bring all your medication with you.

Emergency Appointments

If you consider that your problem is a genuine medical emergency that must be seen at the next surgery, please tell the receptionist. You will be asked some questions for the doctor information.


We have an experienced Nurse available Wednesday and Friday who can deal with all minor ailments.


Appointments are available on Monday, and Wednesday for blood tests.

Telephone Advice

The doctors are available after morning surgery to give telephone advice. Patients are advised to telephone before 11:00 am to arrange this.


If you need an interpreter, please ask reception to book one prior to your appointment.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

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