Noticeboard

We are closed for the Bank Holidays on Thursday 02 June 2022 and Friday 03 June 2022.

If you call the Rowlands Road Surgery line as usual, Bosworth Medical Centre, will provide services as these times:

Thursday 02 June 2022 - from 9.00am to 1.00pm 

Friday 03 June 2022 - 9.00am to 1.00pm 

Outside of these times, cover is provided by the Badger Out of Hours Service as normal.

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

COVID-19

If you are eligible for your next COVID-19 dose/booster, you will be contacted. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

Your GP practice is open as normal, but certain measures are still place to ensure vulnerable patients are kept safe. GP services remain very busy, delivering more appointments than ever before. Telephone your GP practice and you will be advised accordingly and will receive a telephone or video appointment. Following this you will be advised of the next steps.

If you’re looking to order repeat prescriptions, you don’t need to call your GP practice to do this. You can now do this online or via email to doctors.rowland@nhs.net

If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 2626

You can find further information and advice via the following link 

Your health - Birmingham and Solihull CCG

clockOpening Times

 MorningAfternoon
Monday08:30 - 13:3015:30 - 18:30
Tuesday08:30 - 13:3015:30 - 18:30
Wednesday08:30 - 13:3015:30 - 18:30
Thursday08:30 - 13:3015:30 - 18:30
Friday08:30 - 13:3015:30 - 18:30
Weekendclosedclosed

Calls to and from the practice are record and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018, calls are recorded for monitoring, training and dispute resolution purposes. 

The purpose of call recording is to provide an exact record of the call which can

Protect the interests of both parties

Help improve Practice performance and best practice

Help protect Practice staff from abusive or nuisance calls

Establish the facts in the event of a complaint either by a patient or a member of staff    and to assist in resolving it

Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians

A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

 
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