Noticeboard

Please don’t forget there are many services available for you, depending on your condition. These include:

  • Self-care – This is the best choice to treat minor illnesses and injuries such as hangovers, coughs, colds, grazes, small cuts or sore throats. Many of these can be treated at home, simply with over-the-counter medicines and plenty of rest.
  • Pharmacy – Pharmacists can give advice on and treat a range of symptoms. They can support you with things such as diarrhoea, earaches, painful coughs, sticky eyes, teething and rashes.
  • NHS 111 – You can access 111 online or via the telephone. This is for any urgent but non-life threatening health concerns. They will be able to signpost you to the relevant service and provide advice where appropriate, or book you in to an Urgent Treatment Centre.
  • A&E / 999 – You should only attend A&E or dial 999 in a life-threatening emergency such as severe bleeding, breathing difficulties and severe chest pain.

COVID-19

If you are eligible for your next COVID-19 dose/booster, you will be contacted. Please do not ring the practice regarding your boosters, instead visit https://www.birminghamandsolihullcovidvaccine.nhs.uk/ or call 119 to book an appointment or to find a walk-in clinic near you. You can also find out more about who is eligible, how the vaccine is given and other frequently asked questions. If you are a housebound patient, there is a community team which will be coming out to you to vaccinate you, so please do not contact your GP as the team will be making contact with you.

Your GP practice is open as normal, but certain measures are still place to ensure vulnerable patients are kept safe. GP services remain very busy, delivering more appointments than ever before. Telephone your GP practice and you will be advised accordingly and will receive a telephone or video appointment. Following this you will be advised of the next steps.

If you’re looking to order repeat prescriptions, you don’t need to call your GP practice to do this. You can now do this online or via email to doctors.rowland@nhs.net

If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 2626

You can find further information and advice via the following link 

Your health - Birmingham and Solihull CCG

groupPatient Participation Group

Are YOU interested in finding out more about the Practice?

Would YOU like to influence the development of local health services?

If so we want to hear from you.

What Is The Role Of The Patient Participation Group?

At its simplest, patient participation refers to patients who wish to take a more active interest in developing local healthcare services.

The idea is for patients and staff to work together to share ideas to help patients to take more responsibility for their own health and help improve the services offered at the Practice. It gives patients a say in how services are planned, developed and evaluated, by developing a good working relationship with the practice staff and GPs.

The PPG will seek to improve communications through the practice website along with the use of notice boards and direct communications within the Practice e.g. articles in the patient newsletters.

download the pdf formClick here to read the PPG Constitution

More About What A PPG Can Try To Do

  • Assist in communicating to patients how recent changes to NHS will affect services provided
  • Let the practice staff know more about the level and standard of service they provide from a patient perspective help the practice decide on overall service priorities
  • Help patients understand more about their medical condition/problems including talks on individual topics, e.g. Diabetes and Heart Disease
  • Help provide information on help available and support groups and networks
  • Help improve the experience of attending the Surgery

Who Will Be On The Ppg?

Initially the group will be set up by  the Practice Manager and any patient who wishes to join the group will be welcome.

This is flexible and can be adapted as the group gets more established and needs emerge

What The PPG Is Not About

We will not deal with personal medical issues or individual patient complaints as there is already a well established procedure to deal with these

How Do Patients Communicate With The PPG?

  • We have a Practice email address doctors.rowland@nhs.net  so you can contact us electronically
  • You can write to the practice manager at the practice address
  • You can communicate online via the Virtual Patient Participation Group

How Will I Get Feedback From The PPG?

  • Information will be available in the waiting room at the surgery
  • Information will be available on the practice website
  • If you provide us with your email address and mobile telephone number we will add you to our contact list and we will contact you by email or SMS message.

So It’s Back To You

The PPGs will only work well if patients communicate with us.

We already have ideas but we need your input.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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