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Rowlands Road Surgery is still here for you, but how you access our services has changed due to COVID-19. If you are feeling unwell or if you have any health symptoms that you are worried about, please call us to make an appointment on 0121 706 6623. We are open and fully operational, but we can no longer see walk-in patients without an appointment. For more information visit:  https://www.birminghamandsolihullccg.nhs.uk/your-health

Practice Management

Miss Jagdip Suzy Bhogal (f)
The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs L Dasari

Data Management

Reception

Mrs V Sneyd

Receptionist/Phlebotomy

Mrs D McNamee
Mrs D Payne
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
 
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