Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears. Nurse clinics are available on Tuesdays and Thursdays.

Healthcare Assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one. Our Health Care Assistant work's at the Practice every Wednesday morning and afternoon.

The Practice manager - Hope is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

The Medical Secretary - Lakshmi manages data workflow, scanning, booking of clinics, medical reports and other key administrative duties which are important components in the day-to-day running of the practice.

Vivienne, Dawn, Donna and Nireeksha Our Receptionists provide an important link for patients with the practice and are your first point of contact for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with patient records.

Angela McClelland

A health visitor is a registered nurse who has received training particularly related to babies, children and pregnant women. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. The health visitor is located at the Donna Murphy Elmdon Health Visiting Team , Harvey Road Health Centre , Harvey Road, South Yardley, Birmingham B26 1TH Tel: 0121 465 1863.

Our social prescribing link worker is Lisa Cooper. The role has emerged over the past few years and has mainly been pioneered by voluntary sector organisations, working in partnership with GP practices and other referral agencies. Link workers are employed in non-clinical roles. They are recruited for their listening skills, empathy and ability to support people. Social prescribing link workers help to reduce health inequalities by supporting people to unpick complex issues affecting their wellbeing. They enable people to have more control over their lives, develop skills and give their time to others, through involvement in community groups. Link workers visit people in their homes, where needed. Link worker's connect with community groups and help the person to develop skills, friendships and resilience.